Privacy Policy
Last Updated: 10/08/2025
At Herakleon (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://herakleon.com/ or make a purchase from us.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
Name
Email address
Phone number
Shipping & Billing address
Payment details (processed securely via third-party gateways; we do not store full card details)
Non-Personal Information
We automatically collect certain data when you browse our website, including:
IP address
Browser type & device information
Cookies & tracking technologies (see Section 4)
Website usage data (pages visited, time spent, etc.)
2. How We Use Your Information
We use your data for:
✔ Order processing & delivery
✔ Customer support & communication
✔ Website improvement & user experience
✔ Marketing (with consent) – promotions, newsletters, updates
✔ Fraud prevention & security
3. Sharing Your Information
We do not sell your personal data. However, we may share it with:
Shipping partners (for delivery)
Payment gateways (for transaction processing)
Legal authorities (if required by law)
Third-party service providers (e.g., analytics, marketing)
4. Cookies & Tracking Technologies
Cookies help enhance your browsing experience (e.g., remembering cart items).
You can disable cookies in your browser settings, but some website features may not function properly.
We use Google Analytics to analyze traffic (anonymous data).
5. Data Security
We implement SSL encryption for secure transactions.
Sensitive data (e.g., passwords) is stored using industry-standard protections.
Despite our efforts, no online method is 100% secure—use strong passwords and protect your account.
6. Your Rights
You have the right to:
🔹 Access, correct, or delete your personal data.
🔹 Opt out of marketing communications.
🔹 Withdraw consent (where applicable).
To exercise these rights, email contact@herakleon.com.
7. Third-Party Links
Our website may contain links to external sites (social media, payment gateways). We are not responsible for their privacy practices.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect their data.
9. Policy Updates
We may update this policy periodically. Check the “Last Updated” date for changes. Continued use of the site implies acceptance.
10. Contact Us
For privacy-related concerns, contact:
📧 contact@herakleon.com